FAQs

TooMrkt's packages offer the expertise and reliability of an in-house team combined with the flexibility and scalability of freelance support. Our structured process, dedicated support, and integrated platform provide a seamless experience without the overhead costs and management complexities of traditional hiring.

You can submit tasks directly through Trello. Simply create a new task, describe your requirements, and attach any necessary files. We provide guidance and templates within Trello to help you structure your requests effectively.

Sequential tasks are queued and addressed based on priority and complexity. The typical turnaround time varies by task but is clearly communicated upfront. Our team works efficiently to ensure timely delivery while maintaining high-quality standards.


While there is no strict limit on the number of tasks, tasks are completed one-by-one in a queue format. The unlimited tasks feature is designed to offer flexibility within the scope of your package.

The unlimited tasks feature allows you to submit as many tasks as you need, as long as they align with the services included in your package. Tasks are addressed sequentially unless prioritised for urgent attention.

We have stringent quality control processes in place, including regular reviews, feedback loops, and adherence to best practices. Our team is trained to maintain high standards, ensuring consistency and quality in every task.


You can easily track your task progress in Trello, where updates, comments, and any changes are logged. This provides transparency and keeps you informed at every stage.

Yes, Trello allows for direct communication with our team. You can ask questions, provide additional information, and interact with team members working on your tasks.

Absolutely. We welcome your feedback and offer revisions to ensure the final deliverables meet your expectations and align with your objectives.

If you're not satisfied, we will work with you to understand your concerns and make the necessary adjustments or revisions until you are happy with the result.

If an issue arises, you can escalate it by highlighting the concern in Trello or contacting our support team. We prioritise resolving issues promptly to ensure your satisfaction.

Yes.

We accept all major credit and debit cards through Stripe, our secure payment processor.

Payments are automatically processed by Stripe at the beginning of each billing cycle, based on the subscription terms you've selected.

Yes, you can adjust your subscription level at any time to align with your changing business needs.

Due to the high quality nature of our work, we do not offer a trial period, you can request a demo to explore our services and platform features.

You can cancel your subscription at any time. We recommend notifying us before the next billing cycle to avoid unwanted charges.

No, there are no hidden fees. The subscription price covers all the services included in your selected package.

Simply choose your desired package, and complete the sign-up process to start utilising our services.

Our subscriptions are month-to-month, offering you the flexibility to adapt to your evolving business needs without long-term commitments.

We do not charge VAT on our packages currently, the price you see is the price you pay.

Due to the high quality nature of our work, we do not offer a money back guarantee.

Of course. Just let us know you would like us to sign an NDA before onboarding you. If you don’t have one as yet, we can help you construct one.